Ujjivan Small Finance Bank Recruitment 2024 | Officer – Phone Banking

Ujjivan Small Finance Bank Recruitment 2024 | Officer – Phone Banking | February 2024 |

Company Name: Ujjivan Small Finance Bank

About Us: Ujjivan Financial Services Limited (UFSL) commenced operations as an NBFC in 2005, with the mission to provide a full range of financial services to the economically active poor’ who were not adequately served by financial institutions. On receipt of License from RBI, UFSL set up Ujjivan Small Finance Bank (USFB) and USFB commenced its Banking operations from February 1, 2017. We are a ‘scheduled bank’ included in the Second Schedule to the Reserve Bank of India Act, 1934 and a listed Entity. Our IPO in 2019 was oversubscribed 170 times, and it was widely considered to be the best IPO in the last four years across the banking and financial services sector.

Positions: Officer – Phone Banking

Job Location: Pune 

Salary: Rs. 2-3 Lacs P.A

Qualification :- Any Graduate

Experience :- 0 – 4 Years 

Job Description –

  • Adhere to all Service and Business metrics set for the unit
  • Inform and suggest new banking products to customers
  • Take leads for new bank accounts according to laid down rules and guidelines
  • Participate in marketing and awareness campaigns being executed through the phone banking channel to create an enlarged customer base
  • Ensure to pick up 85+ calls per day
  • Ensure constant monitoring of peer staff to ensure Zero instances of misselling
  • Provide continual evaluation of processes and procedures.
  • Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.

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