Sundaram Finance (SFL) Recruitment 2023

Sundaram Finance (SFL) Recruitment 2023 | Customer Relations

Company NameSundaram Finance (SFL)

Sundaram Finance was established in 1954 when Sri T. S. Santhanam, the Founder, envisioned the future of hire-purchase finance in India. The company was started with a paid-up capital of Rs. 2 Lakhs and promoted by Madras Motor & General Insurance Company which was then one of the leading insurance companies in India prior to nationalisation in 1971.

Position – Customer Relations

Job Location – Ajmer,Rajasthan, Bikaner,Rajasthan

Qualification – Any Graduate (Preferably with a Commerce Background)

Experience –  1 – 5 years in Commercial Vehicle Finance / Construction Equipment Finance, Farm Equipment Finance & Car Financing

Job Description – 

1) Pre- Disbursement Activity:

  • Handling foot falls at the dealerships and dealership related activities.
  • Field Investigating Activity.
  • Lead generation through promotional activities conducted by SFL.
  • Collection of prospective customer information.

2) Disbursement:

  • Processing application for approval.
  • Obtaining documents from customers for payment.
  • Collection invoice/Insurance and other respective papers.
  • Processing the loan documents for payment.

3) Post Disbursement:

  • Confirmation of delivery of vehicle finance processed.
  • Collection of registration certificate if applicable.
  • Collection of insurance policy if applicable.

4) Recovery Management:

  • Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.

5) Customer relations and cross selling:

  • Responding to customer queries and grievances and providing timely information and redressal.
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