Muthoot Finance Recruitment 2023

Muthoot Finance Recruitment 2023 | Customer Care Executive | Any Graduate | December 2023 |

Company Name :- Muthoot Finance

About Us: The Muthoot Group, is today a household name in India. It consists of 18 diversified divisions

and is spread across the nation through over 5800+ branches with a global presence in 6 Other countries. Over 253,000 customers transact with The Muthoot Group every day. The Group, since inception in 1887 has served over 48 cores customers. The story of The Muthoot Group is built on the foundations of passion, commitment, honesty, traditions and values. Our principle of continuous growth and expansion forms the essence of allur activities.

Position :- Customer Care Executive

Job Location :- Across Bangalore Urban & Rural Location & Other Districts

Salary :- ₹ 2-3 Lacs P.A

Qualification :- Graduates from any stream completed from regular College & Accredited Universities.

Experience :- Any Freshers or Experienced 06 Months -2.0 years of proven experience in a customer service position in BFSI, Banking Sales.

Job Description :-

  •  l Ensure Cross selling of product as per the target in the Branch
  • l Lead Generation for cross sell product at Branch and ensure the conversion.
  • l Coordinate with different product managers for closure.
  • l Supervising day-to-day operations in the customer service department.
  • l Responding to customer service issues in a timely manner.
  • l Creating effective customer service procedures, policies, and standards.
  • l The MIS report to RO and ensure the targets are met .
  • l Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
  • l Maintaining accurate records and documenting all customer service activities and discussions.
  • l Assessing service statistics and preparing detailed reports on your findings.

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