DCB Bank Recruitment 2023 | Customer Service Executive/Manager

DCB Bank Recruitment 2023 | Customer Service Executive/Manager | October 2023 |

Company Name :- DCB Bank

About Us: DCB Bank has contemporary technology and infrastructure including state of the art internet banking for personal as well as business banking customers. DCB??s business segments are Retail, micro-SMEs, large SMEs, Mid-Corporates, Microfinance Institutions (MFIs), Agriculture, Commodities, Government, Public Sector, Indian Banks, Co-operative Banks and Non-Banking Finance Companies (NBFCs).

Positions :- Customer Service Executive /Manager

Job Location :– Customer Service Executive/Manager

Salary :- Rs. 2.5-5 Lacs P.A

Criteria :-

  • 1 – 5 Years of experience
  • Any Graduate, Any Postgraduate

Job Description :-

  • Maintaining a deep knowledge of company products and services.
  • Building and maintaining strong relationships with prospective and existing clients.
  • Researching and pursuing new business opportunities.
  • Identifying clients’ needs and requirements and proposing suitable solutions.
  • Providing clients with comprehensive product/service consultations and guiding their decision-making process.
  • Upselling and cross-selling products/services to clients.
  • Resolving complaints and issues efficiently and in a timely manner.
  • Meeting sales/revenue targets.
  • Ensuring client satisfaction
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