CSB Bank Limited Recruitment 2023 – VKYC Officer

CSB Bank Limited Recruitment 2023 – VKYC Officer | December 2023

Company Name – CSB Bank Limited

CSB Bank Limited had its modest beginning in November 1920 and is currently the oldest private sector bank in Kerala..

Position – VKYC Officer

Salary – Rs. 2.5 Lacs P.A

Job Location – Navi Mumbai ,Maharashtra

Desired Candidate Profile –

  • Fresher
  • Any Graduate

Job Description –

  • Ensure that the video call is conducted with the rightful account holder.
  • Implement stringent measures to authenticate the customer’s identity during the video call.
  • Act promptly on feedback provided by Team Leaders or Quality Leaders.
  • Continuously improve our processes based on valuable insights to enhance the overall efficiency and effectiveness of our KYC procedures.
  • Manage incoming VKYC calls and proactively initiate outbound calls to customers, facilitating the completion of the Bank’s KYC requirements. Conduct video calls to comprehensively fulfill KYC processes, both in inbound and outbound scenarios.
  • Guarantee the accuracy of VKYC by confirming that it is completed by the authorized party. Scrutinize customer-provided details during account opening and cross-verify them with the submitted documents.
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